Step 1

Prepare a valid government ID, proof of address and payment-ownership evidence if Luckly support requests them.

Step 2

Make sure every image is complete, readable and matches the legal name and details on the account.

Step 3

Do not crop, edit or obscure document corners unless support specifically asks you to redact a field.

Current source of truth

Use this as a starting point before contacting Luckly support. Current account status, provider rules, payment network state and Luckly.gg terms always control the final answer.