Step 1
Match the asset and network exactly before sending funds, because similar tickers can exist on different chains.
Step 2
Send only to the current address shown on Luckly.gg and check whether memo, tag or destination notes are required.
Step 3
Never share private keys, seed phrases or full wallet credentials with any support channel.
Current source of truth
Use this as a starting point before contacting Luckly support. Current account status, provider rules, payment network state and Luckly.gg terms always control the final answer.